RTI Application & First Appeal (Right to Information Act, 2005)

Statutory citizen request and appellate petition filed under Section 6(1) and Section 19(1) of the Right to Information Act, 2005 to access government records, inspect public works, uncover tender allocations, and challenge unlawful denials before the First Appellate Authority (FAA)

RTI Online Portal - Department of Personnel & Training →
📝 Prepared by: India Docs Portal (independent, not a government website)📅 Last updated: November 4, 2026✅ Sources: 2 official references listed below

Strict 30-Day Reply Guarantee & Free Information Rule

Under Section 7(6) of the RTI Act, if the Public Information Officer (PIO) fails to provide information within the statutory 30-day timeline, they MUST provide all subsequent information completely FREE OF COST, regardless of how many hundred pages or document photocopies are involved.

Quick Answer: What Is an RTI Application & First Appeal?

💡 An RTI Application is a formal citizen tool to demand government records, file inspection notes, certified copies of government orders, and project accounts from any public authority. If the Public Information Officer (PIO) fails to respond within 30 days or wrongfully rejects the request under Section 8 exemptions, the citizen can file a 'First Appeal' under Section 19(1) before the senior departmental officer (First Appellate Authority) without paying any extra court fees.

RTI Application (Sec 6) vs. First Appeal (Sec 19(1)) vs. Second Appeal (Sec 19(3))

Navigating the three-tier transparency structure under the Right to Information Act.

StageAdjudicating AuthorityStatutory Time LimitApplication Fee
Initial RTI ApplicationPublic Information Officer (CPIO / SPIO)30 days (48 hrs for life & liberty)₹10 (Free for BPL cardholders)
First AppealFirst Appellate Authority (Senior Officer in same dept)30 days (max 45 days for recorded reasons)Zero fee (₹0) across all central departments
Second AppealCentral or State Information Commission (CIC / SIC)Decided by Information Commissioner (quasi-judicial)Zero fee (₹0); can levy personal salary fines up to ₹25,000
Section 18 ComplaintDirect complaint to CIC/SIC without filing appealInvestigates refusal to accept RTI or missing PIOInquiry power to punish, but cannot order disclosure of document directly
⚠️ Important Acceptance Note: Section 22 of the RTI Act gives it overriding effect over the Official Secrets Act, 1923 and any other inconsistent law.

Quick Information

⏱️ Processing Time

Statutory mandate of 30 days for standard requests; 48 hours if information concerns the life or liberty of a person (Section 7(1)); 35 days if transferred via Assistant PIO.

💵 Fees

Statutory application fee of ₹10 (payable via net banking, UPI, or postal order); completely FREE (₹0 fee) for citizens belonging to the Below Poverty Line (BPL) category.

✅ Eligibility

Every Indian citizen has the statutory right to seek information under Section 3 of the RTI Act; corporations and non-citizens cannot directly file RTI applications.

Who Needs This Document?

Indian citizens seeking transparency on government recruitment exams, public welfare fund allocations, pending passport or police verification files, municipal development works, road quality audits, and educational university marksheet re-evaluations.

Required Documents

  • Full legal name, complete postal communication address, email ID, and mobile number of the citizen
  • Precise, numbered questions specifying the exact public records, circulars, files, or notifications requested
  • Name of the Public Authority / Ministry / Department / Organization
  • Payment of ₹10 application fee (Online receipt, Indian Postal Order, or Court Fee Stamp)
  • BPL Ration Card / Antyodaya Card copy (if claiming fee exemption)
  • Copy of initial RTI Application and PIO Rejection/Silence Reply (for filing First Appeal)

Step-by-Step Procedure to File an RTI Application Online (RTI Online Portal)

1

Access Central or State RTI Portal

Visit rtionline.gov.in for Central Government ministries, banks, and PSUs, or visit your respective State RTI Portal (e.g., rtionline.maharashtra.gov.in, rtionline.karnataka.gov.in).

2

Select Ministry and Public Authority

Click 'Submit Request'. Select the appropriate Ministry/Department (e.g., Ministry of Railways, Ministry of External Affairs) and the specific Public Authority from the dropdown menu.

3

Enter Personal Details & BPL Status

Provide your name, address, pin code, and email. If you belong to the Below Poverty Line (BPL) category, select 'Yes' and upload your BPL certificate to claim 100% fee exemption.

4

Draft Clear, Precise Questions (Max 3,000 characters)

Write concise, numbered questions asking for specific records, inspection files, or certified copies (e.g., 'Provide certified copy of...', 'State the date on which...'). Avoid asking subjective opinions or 'Why' questions.

5

Pay ₹10 Statutory Fee Online

Complete payment of ₹10 via UPI, internet banking, or credit/debit card. The portal generates a unique 14-digit RTI Registration Number.

6

Track Status & Receive Official Reply

Track progress using your registration number. The CPIO must upload the digital response or dispatch certified hard copies within 30 days.

Second Appeal & Penalties under Section 20 (CIC / SIC Procedure)

The Central or State Information Commission is the highest appellate court for transparency under the Act.

1

Filing Second Appeal under Section 19(3)

Submit a Second Appeal before the Central Information Commission (cic.gov.in) or State Information Commission within 90 days of the First Appellate order.

2

Commission Hearing via Video Conference

The Information Commissioner issues notice to both parties and conducts an interactive hearing via video conference.

3

Imposition of Penalty on Delinquent Officers

Under Section 20(1), if the PIO malafidely refused or delayed information without reasonable cause, the Commission imposes a mandatory penalty of ₹250 per day up to a maximum of ₹25,000 deducted directly from the PIO's salary.

4

Awarding Compensation to the Citizen

Under Section 19(8)(b), the Commission has statutory power to order the public authority to compensate the complainant for any loss or detriment suffered.

ℹ️ Section 20 penalties are personal to the PIO and cannot be paid using government treasury funds.

How to File a First Appeal under Section 19(1) If Denied or Delayed

If the PIO does not reply within 30 days or provides misleading information, file a First Appeal online.

1

Click on 'Submit First Appeal' on RTI Portal

Navigate to rtionline.gov.in and click on the 'Submit First Appeal' link.

2

Enter Original RTI Registration Number

Enter your 14-digit RTI Registration Number and the registered email address to auto-fetch your application details.

3

Select Reason for First Appeal

Choose the ground of appeal from the dropdown: 'No response within time', 'Refusal of information', 'Excessive photocopy fee demanded', or 'Misleading / Incomplete information'.

4

Upload Appeal Grounds & Supporting PDF

Draft your grounds of appeal explaining why the PIO's exemption or silence is illegal, attach the original RTI and PIO reply, and submit. There is ZERO (₹0) fee for filing a First Appeal.

5

FAA Hearing & Final Appellate Order

The First Appellate Authority (FAA) must decide the appeal within 30 days (extendable to 45 days) and direct the PIO to disclose the records.

ℹ️ If the First Appellate Authority also rejects the appeal or fails to pass an order within 45 days, you have the right to file a Second Appeal before the Central Information Commission (CIC) within 90 days.

⚠️ Common Mistakes to Avoid

  • Asking 'Why' questions or requesting subjective explanations — Under Section 2(f) of the RTI Act, 'information' means existing records, documents, emails, and data; a PIO is not legally obligated to answer 'Why did the department take this decision' or invent explanations. Prevention: Ask for existing records, such as 'Provide certified copies of file notings regarding decision XYZ'.
  • Clubbing unrelated questions across multiple distinct ministries in one RTI — The receiving PIO will transfer parts under Section 6(3) to 10 different offices, diluting accountability and causing multi-month postal delays. Prevention: Limit each RTI application to one specific public authority and a focused topic.
  • Accepting an oral rejection over phone or informal meeting — Informal oral interactions carry zero evidential value for appeals. Prevention: Insist on written replies through the official RTI portal or certified speed post.

Overcoming Common RTI Exemptions & Rejections

Legal counter-arguments against standard PIO rejection clauses.

PIO Rejection GroundStatutory CheckpointCounter-Argument & Remedy
PIO rejects stating 'Information is Personal' under Section 8(1)(j)Public interest proviso to Section 8(1)(j)Argue that the information cannot be denied to an applicant if it cannot be denied to the Parliament or State Legislature under the statutory proviso.
PIO demands exorbitant photocopy fees (e.g. ₹50 per page)RTI Rules 2012 (Prescribed rate is ₹2 per A4 page)File First Appeal citing Rule 4 of RTI Rules 2012 fixing photocopy fee strictly at ₹2 per page; demand inspection of original files under Section 2(j)(i).
PIO claims records are 'Untraceable / Lost'Public Records Act, 1993 & CIC PrecedentsThe Delhi High Court has held that stating records are untraceable is an admission of negligence; the commission will order an internal inquiry and lodge an FIR.
💡 Tip: Under Section 2(j)(i) of the Act, a citizen has the legal right to physically inspect government files, note records, and select pages for copying.

Frequently Asked Questions

What is the fee for filing an RTI application?

The statutory fee for a Central Government RTI application is ₹10. It can be paid online via UPI/net banking or offline via an Indian Postal Order (IPO), Demand Draft, or Court Fee Stamp. Citizens living Below the Poverty Line (BPL) are 100% exempt from paying any fee upon attaching their BPL card.

What should I do if the PIO does not reply within 30 days?

If 30 days pass without a reply, the request is deemed refused under Section 7(2). You should immediately file a First Appeal under Section 19(1). Additionally, under Section 7(6), all records must now be supplied to you completely free of cost.

Can private companies or private schools be asked questions under RTI?

Private companies and un-aided private institutions do not directly fall under the definition of 'Public Authority' under Section 2(h). However, you can access information relating to a private body through the government regulatory department (e.g., MCA, RBI, Education Department) that regulates it under Section 2(f).

Can an RTI applicant be forced to disclose the reason for asking information?

No. Section 6(2) of the RTI Act explicitly mandates that an applicant making a request for information SHALL NOT be required to give any reason for requesting the information or any other personal details except those necessary for contacting them.

Regulatory References & Official Sources

  • 📜
    Right to Information Act, 2005 —

    Central Act to provide for setting out the practical regime of right to information for citizens to secure access to information.

  • 📜
    Central Information Commission (CIC) —

    Apex transparency tribunal in India adjudicating second appeals and complaints.

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Next Step

Governed by the Right to Information Act, 2005 (RTI Act) and the Right to Information Rules, 2012.

RTI Online Portal - Department of Personnel & Training →
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